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Your wellbeing is our priority. With the spread of coronavirus (COVID-19) in Puerto Rico, we continue working to provide the financial services you need at this time. Here, you'll find information on our branches, financial assistance and digital services available for you.

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Financial Relief Plan for our customers
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Financial Relief Plan for our customers
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Keep updated on our available options to help you at this time with our automatic moratory for some products. 

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Manage your finances any time, any place.
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Learn about all the digital service alternatives we have available for you.

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FirstLine Solutions Center
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We are currently experiencing a high volume of calls and we appreciate your patience. Our service hours are Monday through Sunday from 6:00 a.m. at 12:00 a.m.

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Frequently asked questions
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Find answers to the most frequently asked questions related to the extension of the Economic Relief Plan. 

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Updated branch information
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We updated our service hours and our branches will be operating at the following times:

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Monday through Friday

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8:30 a.m. to 4:30 p.m., except Plaza Las Américas which will open at 9:00 a.m., Plaza Carolina which will open from 9:00 a.m. to 4:30 p.m. and Yauco which will open from 8:30 a.m. to 1:30 p.m.

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Saturdays

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Most of our branches will open from 9:00 a.m. to 1:00 p.m.

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Sundays

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Closed until further notice.

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Learn more about service hours and branches with Auto Banco

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Digital services
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For your peace of mind, we've provided all the alternatives you need to manage your finances form home.

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Home - Recursos Adicionales - En

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Recursos
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Double Check Fraud
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In these times where we are all online, you could be more vulnerable to fraud. Learn how to protect yourself against various types of fraud.

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Protect yourself from coronavirus (COVID-19)
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Follow the measures officially recommended by the CDC.