Learn about our service hours

In order to continue providing you with the first-class service you are used to, while we take the necessary preventive measures, we have adjusted our service hours.

Service Hours

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Branches
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Monday through Friday

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8:30 a.m. to 4:30 p.m., except Plaza Las Américas which will open at 9:00 a.m., Plaza Carolina which will open from 9:00 a.m. to 4:30 p.m. and Yauco which will open from 8:30 a.m. to 1:30 p.m.

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Saturdays

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Most of our branches will open from 9:00 a.m. to 1:00 p.m. 

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Sundays

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closed until further notice.

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Mortgage Service Centers
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1130 Muñoz Rivera Avenue

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Monday through Friday

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8:00 a.m. to 1:00 p.m. 

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Saturdays and Sundays

Descripción

closed until further notice.

Contenido Inferior
  • Only manager’s checks cancellation cases will be attended.

  • All of the mortgage centers around the Island will remain closed until further notice

  • If you are interested in starting the mortgage loan origination process, you can do it through our Online Mortgage tool.

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Customer Service Center
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Contact one of our service representatives Monday through Sunday from 6:00 a.m. at 12:00 a.m.

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Send us a message through our Facebook page.

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Descripción

Call us at 787-725-2511

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Digital services
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  • Help us prevent the spread of the coronavirus (COVID-19) by using our digital services instead of going to a branch.
  • Learn about your options to manage your finances from anywhere 24/7.
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Facebook Recurso EN

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Follow us on Facebook to stay up to date with our operations and tips for staying at home.

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